Organisations Details

1. Organisation Details

Name of Organisation	RELACY HEALTHCARE MANAGEMENT LLP
Year of Establishment	2016-12-16
Date of Registration/Incorporation	2016-12-16
Legal Status of the Organisation	Company/ Partnership/ Proprietorship/ Registered Society
Organisation Address	#2365/2 ROOP CHAND STREET NEAR QILA CHOWK PATIALA
Organisation Email	info@relacyhealthcare.com
Organisation Telephone	9953682407
Certificate of Registration	Download Certificate of LLP Incorporation.PDF File
Name of Head of Organisation	DR. NEETU KUMARI SINGH
Email of Head of Organisation	neetu.ihmr@gmail.com
Designation of Head of Organisation	DIRECTOR
Contact Number of Head of Organisation	9953682407

2. Experience

Work Done	Methodology Used	List of hospitals/health care	Description of Methodology
NABH certificate in public health care facilities,Accreditation in public health care facilities,Quality assurance in public health care facilities	Capacity Building, Training , Surveillance Audits, Assessor Audits	Defining Documentation needs, HR Needs, Regular Trainings, Management Meetings and Review of the projects, Monthly Surveillance audits by assessors to gauge the performance, Process goals for champion	BATHINDA- PULSE HOSPITAL, PRAGMA HOSPITAL, NAGPAL HOSPITAL, GUPTA HOSPITAL, BADYAL HOSPITAL, CHAHAL HOSPITAL,
NABH certificate in public health care facilities,Accreditation in public health care facilities,Quality assurance in public health care facilities	Capacity Building, Training , Surveillance Audits, Assessor Audits	Defining Documentation needs, HR Needs, Regular Trainings, Management Meetings and Review of the projects, Monthly Surveillance audits by assessors to gauge the performance, Process goals for champion	CMC HOSPITAL HISAR, AADHAR HEALTH INSTITUTE HISAR, CMC HOSPITAL HISAR, LIFELINE HOSPITAL HISAR, MAHATMA GANDHI HOSPITAL HISAR, VK NEURO HOSPITAL HISAR, GOSWAMI HOSPITAL HISAR, BHARAT HOSPITAL HISAR
NABH certificate in public health care facilities,Accreditation in public health care facilities,Quality assurance in public health care facilities	Capacity Building, Training , Surveillance Audits, Assessor Audits	Defining Documentation needs, HR Needs, Regular Trainings, Management Meetings and Review of the projects, Monthly Surveillance audits by assessors to gauge the performance, Process goals for champion	BGM HOSPITAL MADHURAI (INDIA's 1st SHCO NABH Entry Level)
NABH certificate in public health care facilities,Accreditation in public health care facilities,Quality assurance in public health care facilities	Capacity Building, Training , Surveillance Audits, Assessor Audits	Defining Documentation needs, HR Needs, Regular Trainings, Management Meetings and Review of the projects, Monthly Surveillance audits by assessors to gauge the performance, Process goals for champion	MISSION OF MERCY HOSPITAL KOLKATA
NABH certificate in public health care facilities,Accreditation in public health care facilities,Quality assurance in public health care facilities	Capacity Building, Training , Surveillance Audits, Assessor Audits	Defining Documentation needs, HR Needs, Regular Trainings, Management Meetings and Review of the projects, Monthly Surveillance audits by assessors to gauge the performance, Process goals for champion	Labaid Hospital Dhaka
NABH certificate in public health care facilities,Accreditation in public health care facilities,Quality assurance in public health care facilities	Capacity Building, Training , Surveillance Audits, Assessor Audits	Defining Documentation needs, HR Needs, Regular Trainings, Management Meetings and Review of the projects, Monthly Surveillance audits by assessors to gauge the performance, Process goals for champion	ISHWAR HOSPITAL AMBALA, AGGARWAL HOSPITAL KURUKSHETRA, SHREE HARI HOSPITAL KARNAL, SHAH HOSPITAL KAITHAL, SUNFLAG HOSPITAL ROHTAK
NABH certificate in public health care facilities,Accreditation in public health care facilities,Quality assurance in public health care facilities	Capacity Building, Training , Surveillance Audits, Assessor Audits	Defining Documentation needs, HR Needs, Regular Trainings, Management Meetings and Review of the projects, Monthly Surveillance audits by assessors to gauge the performance, Process goals for champion	AIOR HOSPITAL PATNA, MGM HOSPITAL PATNA, BIG HOSPITAL PATNA, RAJESHWAR HOSPITAL PATNA
NABH certificate in public health care facilities,Accreditation in public health care facilities,Quality assurance in public health care facilities	Capacity Building, Training , Surveillance Audits, Assessor Audits	Defining Documentation needs, HR Needs, Regular Trainings, Management Meetings and Review of the projects, Monthly Surveillance audits by assessors to gauge the performance, Process goals for champion	SHANTI DEVI GI INSTITUTE HISAR, RAJAN HOSPITAL KOTKAPURA
NABH certificate in public health care facilities,Accreditation in public health care facilities,Quality assurance in public health care facilities	Capacity Building, Training , Surveillance Audits, Assessor Audits	Defining Documentation needs, HR Needs, Regular Trainings, Management Meetings and Review of the projects, Monthly Surveillance audits by assessors to gauge the performance, Process goals for champion	PANCHAM HOSPITAL LUDHIANA, RAJASTHAN HOSPITAL TOHANA, SIBIA HOSPITAL SANGRUR, GARCHA HOSPITAL SANGRUR, BASANT HOSPITAL SUNAM, JP HOSPITAL ZIRAKPUR

3. Certificate

Relevant certificate of NABET	Download NABET Certificate.jpg File
Quality Assurance Schemes	Download NC_Certificates.pdf File
Any other certificate of Govt. agency	Download TAN Number.jpeg File

4. Technology

Name of the Digital Tool Used/Developed	Description
Department Process specific Trainings	Defined processes for each department and specific trainings for processes
CHQP program	For New recruits in the organization
ICU trainings module	ICU specific training module for doctors and nurses
Internal Audit Sheet	Trainings given to each process owner to audit their departments
QIP program	A presentation made by each process owners using Fish bone, Pareto charts, lean methodology
Clinical Pathways Audit	Clinical program development by trainings MO and Auditing clinical steps followed by way of clinical pathway audit sheet
Attendance Master App and Excel Based Monitoring for the Projects	App helps to track the location of the project coordinators and Day end reporting on the task assigned to the individual member. There is a dedicated person as well to track the project progress
Inventory Management for the hospital	Trainings of the consumption patterns to fix the consumption of the nursing stations

5. Methodology

Name of the Methodology Used/Developed	Description
QIP program	At the end of the program , each departments is mandatorily made to demonstrate the improvements carried out in their department in measurable terms using fish bone, pareto charts and Trend analysis
CQI presentation	Process owners are trained to present their data to the management in front of the internal assessors.
Internal Audits	Conducted by the Project coordinators and process owners
Surveillance audits	This audit is conducted by the Assessor to gauge the completeness of the task list assigned and carried out on monthly basis
Training Modules	Department specific training modules based on the need assessment of the departments
Trainings of CHQP program	This is internal training module developed to train the process owners on quality tools and application
Project Planners	Month wise distribution of the task for the key process owners
Meetings by Project Coordinators	Management review of internal progress of the process owners

6. Turnover

2018 - 2019 Rs(in Lakhs)	4764200
2017 - 2018 Rs(in Lakhs)	5329266
2016 - 2017 Rs(in Lakhs)	825167

7. Manpower

Name	Designation	Total Experience	Qualification	Relevant Experience